{"id":655,"date":"2008-02-13T08:06:29","date_gmt":"2008-02-13T13:06:29","guid":{"rendered":"http:\/\/www.scaredpoet.com\/wordpress\/?p=655"},"modified":"2008-02-13T17:12:32","modified_gmt":"2008-02-13T22:12:32","slug":"the-aftermath-of-crackberry-smack-withdrawal","status":"publish","type":"post","link":"https:\/\/scaredpoet.com\/blog\/?p=655","title":{"rendered":"The aftermath of Crackberry Smack-withdrawal"},"content":{"rendered":"<p><img decoding=\"async\" src=\"\/images\/RIM_Shoulder_Shrug.png\" alt=\"RIM Shoulder Shrug\" \/><\/p>\n<p>I always find it amusing how when <a href=\"http:\/\/www.scaredpoet.com\/wordpress\/?p=654\">these Blackberry outages<\/a> happen, suddenly every Crackberry addict&#8217;s life is shunted into a screeching halt and they transform from self-important harried wannabe-executive-types to whiny children throwing tantrums.<\/p>\n<p>Case in point: <a href=\"http:\/\/www.cnn.com\/2008\/TECH\/02\/12\/blackberry.outage.ap\/index.html\">This CNN story<\/a>.<\/p>\n<blockquote><p>&#8220;I&#8217;m mad &#8212; it&#8217;s enough already,&#8221; said a frustrated Stuart Gold, who said he gets 1,000 e-mails a day as director of field marketing for Web analytics company Omniture Inc.<\/p>\n<p>Gold, who worked most of Monday on a laptop while traveling, plans to ask his company to buy him a backup smart phone from a rival like Palm Inc., which makes the Treo, in case BlackBerry service goes on the blink again.<\/p>\n<p>&#8220;I don&#8217;t know what happened, I don&#8217;t care what happened. They need to save their excuses for someone who cares,&#8221; Gold said.<\/p><\/blockquote>\n<p>Okay, really now&#8230; 1,000 e-mails a day?  How have your thumbs <strong>not<\/strong> fallen off?<\/p>\n<p>Yet, these same people <strong>freak<\/strong> when they see the outage explanations that they claim are &#8220;too confusing&#8221; and go over their heads technically:<\/p>\n<blockquote><p>The previous BlackBerry outages have prompted angry backlashes against RIM because of the company&#8217;s lengthy silences about what caused them and the cryptic and jargon-laden explanations that eventually emerge.<\/p><\/blockquote>\n<p>So what do these people want?!  &#8220;Phones brok&#8217;um. We fix now.&#8221;?   If you demand a full explanation, then you better be prepared to understand the technical aspects of how the network works.  And if you don&#8217;t, <strong>then don&#8217;t read it<\/strong>.  It&#8217;s not like knowledge of what went wrong will somehoe affect what you can do as an end user to solve the issue.  If the network is down, <strong>it&#8217;s down<\/strong>.  There is no magic button you can push or command you can issue to magically make your device run again.  It&#8217;s out of your hands. Accept the temporary disconnect, or find an alternative and go about your miserable, blue-screen life.  However you decide to do it, <strong>JUST COPE.<\/strong><\/p>\n<p>Besides, if your life relies upon a single device that will inevitably have outages from time to time, or worse, could get lost, broken or stolen, then you <strong>really<\/strong> need to rethink how you go about your business.  If your livelihood hinges on you, and you alone, getting 1,000 or more e-mails a day, then maybe you need to look at your own communication dysfunctions before cursing the folks at Waterloo. Blackberry users should consider themselves officially on notice that the service <strong><em>is not a public utility<\/em><\/strong>, and while reasonable efforts are made at reliability, service is anything but guaranteed.<\/p>\n<p>Anyway, I really don&#8217;t think I&#8217;d ever go back to a Blackberry, heh.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>I always find it amusing how when these Blackberry outages happen, suddenly every Crackberry addict&#8217;s life is shunted into a screeching halt and they transform from self-important harried wannabe-executive-types to whiny children throwing tantrums. Case in point: This CNN story. &#8220;I&#8217;m mad &#8212; it&#8217;s enough already,&#8221; said a frustrated Stuart Gold, who said he gets [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4,6],"tags":[],"class_list":["post-655","post","type-post","status-publish","format-standard","hentry","category-gadgets-widgits-and-whatzits","category-sociopolitical-rants"],"_links":{"self":[{"href":"https:\/\/scaredpoet.com\/blog\/index.php?rest_route=\/wp\/v2\/posts\/655","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/scaredpoet.com\/blog\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/scaredpoet.com\/blog\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/scaredpoet.com\/blog\/index.php?rest_route=\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/scaredpoet.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=655"}],"version-history":[{"count":0,"href":"https:\/\/scaredpoet.com\/blog\/index.php?rest_route=\/wp\/v2\/posts\/655\/revisions"}],"wp:attachment":[{"href":"https:\/\/scaredpoet.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=655"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/scaredpoet.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=655"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/scaredpoet.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=655"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}