Here’s an excellent story from the Washington Post detailing the trials and tribulations of Comcast high speed internet customers. Comcast’s response is to blame the issue on the phone company. Way to go.
The experiences echo the ones I’ve been having in my own dealings with Comcast High Speed internet. Now you see why I had to go back to Verizon, despite some of their own horrid screwups as of late. Those screwups just happen to be not as bad as the cable company’s, and thus I’m forced to pick the lesser of two evils.